Terms of Service

Last updated: March 2026

These Terms of Service (“Terms”) govern your use of www.kula54.com (the “Site”) and any purchases made through it.

This website is operated by Yumport Ltd, trading as Kula54 (“Kula54”, “we”, “us”, or “our”). By accessing our website or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use this website.

About Us

Kula54 is a brand owned and operated by

Yumport Ltd
128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@kula54.com

Our online store is hosted on Shopify Inc., which provides the ecommerce platform used to sell our products.

Use of the Website

By using this website, you confirm that:

  • you are at least 18 years old, or are using the site under the supervision of a parent or guardian
  • the information you provide when placing an order is accurate and complete
  • you will not use the website for unlawful purposes or to violate any applicable laws

We reserve the right to refuse service, terminate accounts, or cancel orders where misuse of the site is suspected.

Ordering and Contract Formation

When you place an order through our website, you will receive an order confirmation email acknowledging that your order has been received.

This confirmation does not constitute acceptance of your order.

A binding contract is formed only when your order is dispatched and you receive a shipping confirmation email from us.

We reserve the right to refuse or cancel orders at our discretion, including where:

  • products are unavailable
  • pricing errors occur
  • fraudulent or suspicious activity is detected
  • orders appear to be placed for resale

Products and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate.

However:

  • packaging and product appearance may vary slightly from images shown
  • product availability may change without notice

All products are sold subject to availability.

Intended Use of Products

Products sold through this website are intended for personal, domestic use only.

We reserve the right to refuse orders that appear to be placed for resale, wholesale distribution, or commercial purposes without prior agreement.

Pricing & Payment

All prices on our website are listed in GBP (£) and include VAT where applicable.

Shipping charges are calculated and displayed at checkout before payment is completed.

We reserve the right to update prices at any time without prior notice.

Payment must be completed at checkout using the payment methods made available on the website.

Orders will not be processed until payment has been successfully authorised.

Promotions and Discount Codes

From time to time we may offer promotions, discounts, or promotional codes.

Unless otherwise stated:

  • only one discount code may be used per order
  • discount codes cannot be combined with other promotions
  • codes cannot be applied to orders after they are placed
  • discount codes have no cash value and are non-transferable

We reserve the right to modify or withdraw promotions at any time.

Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and not guaranteed.

We are not responsible for delays caused by circumstances outside our control, including:

  • courier delays
  • severe weather
  • industrial action
  • disruption to transport networks

Full details of shipping methods, costs, and delivery times are available in our Delivery & Shipping Policy.

Returns & Refunds

Details regarding returns, refunds, and damaged items can be found in our Refund Policy.

That policy forms part of these Terms.

Personal Information

Your submission of personal information through the website is governed by our Privacy Policy, which explains how we collect and use your data.

Intellectual Property

All content on this website, including but not limited to:

  • text
  • product descriptions
  • graphics
  • images
  • logos
  • branding
  • packaging designs

is the property of Yumport Ltd or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, copy, distribute, or use any content from this website without our prior written permission.

User Content and Reviews 

Our website may display customer reviews collected through Judge.Me Ltd, our independent review partner.

By submitting a review or other user-generated content, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display that content on:

  • our website
  • social media channels
  • marketing materials

We reserve the right to moderate, edit, or remove content that is inappropriate, misleading, offensive, or otherwise breaches these Terms

Limitation of Liability

To the fullest extent permitted by law, Yumport Ltd shall not be liable for:

  • indirect or consequential loss
  • loss of profit, revenue, or business opportunity
  • delays or failures resulting from events beyond our reasonable control

Nothing in these Terms limits or excludes liability for:

  • death or personal injury caused by our negligence
  • fraud or fraudulent misrepresentation
  • any liability that cannot be excluded under UK law

Third-Party Links

This website may contain links to third-party websites for convenience or information.

We do not control and are not responsible for the content, policies, or practices of those websites.

Changes to These Terms

We may update or modify these Terms from time to time.

Any updates will be published on this page and will take effect immediately upon publication.

You should review these Terms periodically to stay informed of any changes.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these Terms of Service, please contact:
Yumport Ltd
128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@kula54.com